Shipping policy

On this page you’ll find all information about ordering and delivery of our products :-)

Average delivery times

We strive to offer the best price–quality ratio for our products. That’s why we choose to ship our products directly from our supplier.

This allows us to save significantly on transportation, storage, packaging, and shipping costs — and offer our products at a fair price.

Every order is processed within 24 hours, and the average delivery time is 7–14 days.

Always free shipping

We cover the shipping costs for you. Every order is delivered to your home 100% FREE of charge. No minimum order quantity is required.

Track your order

You can track your order through our Track & Trace page. Tracking becomes available 2–3 days after placing your order and can be viewed online anytime, anywhere — so you’ll know exactly when to expect your delivery.

(Click here to track your order >>)

Questions about your order?

Do you have questions about your order? We recommend first checking our Frequently Asked Questions page.
Is your question not listed?

(Click here to contact us directly >>)

Frequently Asked Questions

Yes, we offer Free Premium Shipping, along with Track & Trace, because we value you as a customer and want to provide you with the best service.

Yes, you can return your order within 30 days of receiving it.

You can track your order by entering the tracking number you received from us on the "TRACK YOUR ORDER" page. Once you’ve entered the number and clicked "TRACK," you will see the status of your order.

You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.

Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.

Email:  info@harpermaestudio.com