Privacy Policy

Privacy Policy – HARPERMAESTUDIO.COM

This page was last updated on 16-12-2025.

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page, we explain which data we collect when you use our website, why we collect it, and how we use it to improve your user experience. This way, you understand exactly how we work.

This privacy policy applies to the services of harpermaestudio.com. Please be aware that harpermaestudio.com is not responsible for the privacy policies of other websites or external sources. By using this website, you indicate that you accept this privacy policy.

HarperMaeStudio.com respects the privacy of all users of its website and ensures that any personal information you provide is treated confidentially.

Our Use of Collected Data

Use of our services

When you sign up for one of our services, we ask you to provide personal information. This data is used to carry out the service. The data is stored on secure servers of HarperMaeStudio.com or those of a third party. We will not combine this data with other personal data in our possession.

Communication

When you send us emails or other messages, we may store these messages. Sometimes we ask for personal information relevant to a specific situation. This allows us to process your questions and respond to your requests. The data is stored on secure servers of HarperMaeStudio.com or those of a third party. We will not combine this data with other personal data in our possession.

Cookies

We collect data for research to gain better insight into our customers, so we can improve our services.

This website uses “cookies” (small text files placed on your computer) to help analyze how users use the site. Information generated by cookies about your use of the website may be transmitted to secure servers of HarperMaeStudio.com or those of a third party. We use this information to track how the website is used, compile reports on website activity, and offer other services related to website activity and internet usage.

Purposes

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

Third parties

Information is not shared with third parties, except for web applications we use for our online store. This includes, for example, review systems. This data will only be used for the purpose of the relevant application and will not be distributed further.

In some cases, information may be shared internally. Our employees are obligated to respect the confidentiality of your data.

Changes

This privacy statement is tailored to the use and capabilities of this website. Any changes or updates to the site may result in changes to this privacy statement. We therefore recommend checking this privacy policy regularly.

Choices regarding personal data

We offer all visitors the opportunity to view, change, or delete any personal information currently provided to us.

Adjusting/unsubscribing from newsletters

At the bottom of every mailing, you will find the option to update your details or unsubscribe.

Adjusting/unsubscribing from communications

If you wish to change your details or have yourself removed from our records, you can contact us using the contact details below.

Disabling cookies

Most browsers are set to accept cookies by default, but you can adjust your browser to refuse all cookies or indicate when a cookie is being sent. However, some functions and services on our website and other websites may not function properly if cookies are disabled.

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us:

HARPERMAESTUDIO.COM
Email: info@harpermaestudio.com

Frequently Asked Questions

Yes, we offer Free Premium Shipping, along with Track & Trace, because we value you as a customer and want to provide you with the best service.

Yes, you can return your order within 30 days of receiving it.

You can track your order by entering the tracking number you received from us on the "TRACK YOUR ORDER" page. Once you’ve entered the number and clicked "TRACK," you will see the status of your order.

You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.

Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.

Email:  info@harpermaestudio.com